Effective Date: 27/02/2026

Arch Cosmetic Tattooing (“we”, “us”, “our”) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose and protect your personal information when you visit our website or use our services.

Information We Collect

We may collect personal information when you:

• Make a booking or appointment
• Purchase products or gift vouchers
• Complete enquiry or consultation forms
• Subscribe to marketing communications

Personal information we may collect includes:

• Full name
• Email address
• Phone number
• Address
• Date of birth (if required for treatment suitability)
• Health information relevant to cosmetic procedures
• Payment and billing details

We may also automatically collect information about your interaction with our website such as:

• IP address
• Browser type
• Device type
• Pages visited
• Cookies and analytics data

This information helps us improve and optimise our services and website experience.

Health Information

As a cosmetic tattoo clinic, we may collect limited health information to ensure treatments are safe and suitable. Health information is considered sensitive information under Australian law and is handled with additional care and confidentiality.

How We Use Your Information

We use your personal information for purposes including:

• Managing bookings and appointments
• Processing payments
• Providing treatments and aftercare advice
• Communicating with you about your appointment
• Sending marketing communications (where you have opted in)
• Improving our services and website
• Complying with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

Disclosure of Information

We may disclose your information to trusted third parties such as:

• Payment processors
• Booking and practice management software providers
• IT and website service providers
• Professional advisers where required by law

Some third-party providers may store data overseas. We take reasonable steps to ensure your information is handled in accordance with Australian privacy laws.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Improve site performance
• Analyse website traffic
• Deliver relevant marketing content

You may adjust your browser settings to refuse cookies, however this may affect certain features of the website.

Marketing Communications

If you provide your email address, you may receive promotional emails from Arch Cosmetic Tattooing. You may opt out of marketing communications at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

Data Security

We take reasonable technical and organisational measures to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure. However, no digital system is completely secure and we cannot guarantee absolute security.

Access, Correction & Complaints

You may request access to the personal information we hold about you or request corrections if it is inaccurate.

If you believe we have breached the Australian Privacy Principles, please contact us in writing. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with the updated effective date.

Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, please contact us via our Contact page.